FAQ / Terms - Policy
By placing an order with Smmserve Panel , you automatically accept all the below listed terms of service weather you read them or not. Essential FAQs relating to use of smm panel Services

QWhat is Partial status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount.

Example: You bought an order with quantity 10 000 and charges 10$ Let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver Then we will "Partial" the order and refund you the remaining 1 000 (1$ in this example).

Q Does your service works on a private account / profile?

A few service works on private account / profile. We already mentioned that with the service name if it works on a private account or profile.
If a service have no mention it then it don't works on a private account / profile.

QWhat is referred by Drip Feed

Drip Feed is a service function that Smmserve offering so you would be able to put the same order multiple times automatically.

Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes

So, you will put Link: Your Post Link

Quantity: 100

Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…)

Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes)

P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

Q How do I use mass order?

You put the service ID followed by | followed by the link followed by | followed by quantity on each line To get the service ID of a service please check here:
Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: abcd, asdf, qwer
From the Services List @ https://Smmserve.net/services.com/services, the service ID for this service “Instagram Followers [15K] [REAL]” is 102
Let’s say you want to add 1000 followers for each account, the output will be like this: ID|Link|Quantity or in this

Q The link must be added before the user goes live or after?

At first go live and then place order.

Q What does “No Refill” mean and represent?

No Refill = The service have no refill guarantee. It can drop 1% or 100% at any time, even after 5 minutes of the order completed. No complain will be accepted for a no refill service.

Q What does “Non Drop” mean and represent?

Non Drop = The service have no drop when we test it. But a non drop service can drop along with updates ! In that case if the service have refill period we can refill it. And if the service have no refill period then we are unable to refill it and no refund / partial will be provided for that.

Q What does “R30, R60, R90, Lifetime Refill” mean and represent?

R30 = 30 Days refill
R60 = 60 Days refill
R90 = 90 Days refill
Lifetime Refill = Unlimited refill period.
If a service have R30 that mean you can get refill (it it dropped) for that service for 30 days after place the order. You can get many times refill in 30 days as you wish but the service must need to expected amount of refill.

Q Can SMM panels damage your accounts' reputation?

Another huge misconception about SMM panels is that they can damage the reputation of your social media accounts due to the involvement of bots/computerized accounts. Actually, there are a lot of SMM service providers who use genuine or organic accounts to increase the engagement on customers' posts, and that won't damage your reputation.

Q What is the Child Panel?

If you want to start a social media marketing business like us then you need a child panel or a regular panel. Child panel is a panel which have all function like us but no service average time, affiliate option and multipls API option.

How to start a child panel?

Child panel is a marketing panel like as which have all function like us. But no service average time, affiliate option and multipls API option. It allow only our API.

At Smmserve we sell child panel at $25 per month price. Check out details: Child panel (Smmserve.net.com)

1. Buy a domain from a reliable domain provider. Example: godaddy, namecheap.

2. Visit your registrar's dashboard and change domain DNS / nameservers to:



3. Wait and see the DNS has activate or not? After activate the DNS go to our child panel page and purchase your


By placing an order with Smmserve Panel , you automatically accept all the below listed terms of service weather you read them or not. We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing any order to insure you are up to date with any changes or any future changes. You will only use the Smmserve Panel website in a manner which follows all agreements made with Instagram/Facebook/Twitter/Youtube/Other social media site on their individual Terms of Service page. Smmserve Panel rates are subject to change at any time without notice. The payment/refund policy stays in effect in the case of rate changes. Smmserve Panel does not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and Smmserve Panel will not refund orders that are processing if you feel they are taking too long. Smmserve Panel tries hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we deem it necessary to complete an order. Disclaimer: Smmserve Panel will not be responsible for any damages you or your business may suffer. Liabilities: Smmserve Panel is in no way liable for any account suspension or picture deletion done by Instagram or Twitter or Facebook or YouTube or Other Social Media.


Smmserve Panel will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only. We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for. We DO NOT guarantee 100% of our accounts will have a profile picture, full bio and uploaded pictures, although we strive to make this the reality for all accounts. You will not upload anything into the Smmserve Panel site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community. Private accounts would not a get a refund! Please insure that your account is public before ordering.

Refund Policy

No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from Smmserve Panel. You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients Instagram/Facebook/Twitter or other social media account. Orders placed in Smmserve Panel will not be refunded or canceled after they are placed.You will receive a refund credit to your Smmserve Panel account if the order is non deliverable Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it. Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions. Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your personal information to anyone. All personal information is encrypted and saved in secure servers.